Contact Us

Use the form on the right to contact us:

Postal address:
SuperCreatve 3D LTD , 14 Mandarin Way, Whetstone, Leicester, LE8 6ZE, Visits by appointment only.

T: + (44) 0116 275 39 31 – Office hours Mon-Fri: GMT 8:00-17:30

Emailwebsiterequest@supercreative3d.com

           

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FAQ

Read our list of frequently asked questions about 3d design projects and how we operate at Super Creative.


Q: Why choose SuperCreative?

A: I am a small company so I can offer a quick, personal & professional service to suit your requirements & we have many years of 3D skills.
I am able to provide 100% focus on your project and give it the attention that you deserve.


Q: You are too far away to visit can we still work together?

A: Yes I have clients based all over the UK and the world, not matter if you are a 20 minute drive away or a 12 hour flight I can still work closely. Emails, Skype, webcams other modern media allows us to work closely together even if you are miles away. 


Q: What are your payment terms?

A: For new clients & the first job I prefer to work on payment on delivery “POD” After this we then offer payment terms of 30 days. Other terms can be considered but must be discussed and confirmed before any work begins.

For larger jobs I might request part payment upfront or split the project into smaller invoices to keep our cash-flow going. But do not worry I will pre-warn you if I intend to do this. See our Full T&C's for full details.


Q: HOW CAN I PAY?

 

 

A: Preferred Payment Method is a BACS "Direct Deposit" into bank account.

Other methods I am happy to take is payment by credit/debit card or PayPal but PayPal may incur a small fee for the transaction normally around 4%.


A: I am very familiar with clients wanting to keep their ideas & inventions a secret. So I am more than happy to sign a NDA so that you can be 100% satisfied that your ideas & projects are safe.

Take a look here at the details on the GOV.UK for information regarding Intellectual property & guidance to Non-disclosure agreements.

 

Q: I have a top secret & extremely private project can I trust you with this?